To add a little dimension to this before I start ranting, here are the respective rates for the above service plans: Plan ![]() One reader of the AK Community forum provided additional insight: The company’s website states, “For a large majority of customers, normal usage activities are not expected to exceed the plan profiles defined below”: Plan Name Instead, customers will see only skyrocketing bills should they not fit within GCI’s arbitrary definition of “fair use”: Morris claims the company wants to specifically define what it considers “fair use,” claiming it will make things more equitable for everyone.īut GCI’s Internet Overcharging scheme will never save a single customer a penny. Morris also warned customers with wireless equipment that if they don’t take steps to lock down their routers with passwords and security, they could be exposed to a huge bill from GCI for providing free Internet service to the entire neighborhood. GCI Communications Manager David Morris says at least two percent of their 110,000 customers are using “too much” service and violating the company’s “fair use” policies. Tran says the result was a bill from GCI several hundred dollars higher than expected. “We’ve always offered an open network in our cafes, and after hours some people come by and park out front.” Their home office,” Kaladi Brothers Coffee COO Dale Tran told KTVA news. GCI, Alaska’s largest cable company, is currently embarked on a so-called “education” campaign over the summer telling residential customers it might be time for them to log off, or face the consequences of enormously higher broadband bills.įor one Anchorage coffee shop, that added up for several hundred dollars for just a single month of usage - all because they offer free Wi-Fi to their customers. Phillip Dampier AugData Caps, GCI (Alaska), Rural Broadband, Video 36 Commentsīroadband customers face dramatically higher prices for Internet service from a telecom company that wants to define for Alaskans an “appropriate” amount of “fair usage” of the Internet.
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